I visited for the first time with 3 friends and honestly, I wanted to love this place. The food was excellent, the staff inside were great, and the vibe lived up to the Phuket 'must-visit' reputation. Our group actually flew all the way from Bangkok just for this, as we’re big fans of the nightlife in Phuket and always plan our birthday trips here. But I have to say, the experience with the reception team was incredibly disappointing and just... unprofessional. I’m planning my birthday in April for a group of about 15 people (all flying in from BKK). I tried to ask the 3 staff members at the front about pricing and table capacity for Saturday, April 4th—just basic info so I could start planning. Shockingly, they refused to give even a baseline figure, just repeating that they 'didn't know' because there might be an event. I’ve been to beach clubs all over—Bali, Las Vegas, and even Yona Beach Club nearby—and every professional venue has a standard rate card. Even if prices change for events, they should at least be able to give a 'starting from' price or tell me how many people fit at a table. The staff seemed totally dismissive, almost like they couldn't be bothered to help a Thai customer. It’s such a shame. The food is 5-star, but the service at the door is near zero. We usually spend a lot on these birthday trips, but because they couldn't give me any clear info, I’ll be taking my group of 15 and our budget elsewhere. Plenty of other world-class spots in Phuket actually value their guests' time. I won’t be returning. 🚩 Update: Since my last review, I was personally contacted by Karolina from the management team. I have to say, I'm really impressed with how they handled everything. They genuinely listened to my concerns and offered a very fair solution for my upcoming birthday trip. It’s clear now that they truly care about their guests' experience and are committed to fixing any service gaps. Really appreciate the personal touch and professionalism. Looking forward to celebrating my birthday here in April!
What people say
Known for stunning beachfront sunset views and a relaxed island vibe with great cocktails and music. Service consistently earns praise for being warm and attentive. Best for groups and couples seeking a late-afternoon to evening escape, ideally arriving around 4–5 PM to catch the sunset without the rush.
Synthesized from 5 reviews · 0 tagged videos